A New Force Has Arrived In Software-As-A-Service

Force by Design

Force by Design is a cloud computing consulting firm with expertise in Salesforce implementation and custom Force.com application development. We help organizations large and small become successful in their use and adoption of cloud technologies. Having worked with clients in every industry ranging from non-profit to high tech, we view every project as a partnership and are ecstatic about the success our clients are having with our work.

For over a decade, organizations have been leveraging salesforce.com to see more success with their CRM systems. With the advent of the Force.com platform, customers can extend that technology past CRM to any database application. According to Nucleus Research, developments done using the Force.com platform are nearly 5 times faster to project completion and end-users are closing leads faster and more efficiently. Force by Design focuses on adding value by cutting the cost of traditional development, improving business processes for success, and improving the bottom line by increasing user adoption.

Whether it’s implementing salesforce.com for the first time, optimizing an existing implementation, or building a custom application on the Force.com platform, Force by Design are salesforce.com experts.

Did you know that 42% of CRM systems go completely unused after purchase? Force by Design clients have a 100% organization adoption rate and an 80% user adoption rate, do not become a statistic, and choose a firm that has your success in mind.

Salesforce.com Solutions

  • Specialized in implementing and optimizing ServiceCloud deployments.
  • Custom Force.com Application Development.
  • Customized training and curriculum.
  • Data migration from legacy CRM tools and data cleaning and de-duplicating.

Expertise

  • salesforce.com Select Consulting Partner.
  • Maintains more than a 90% customer satisfaction rating in the salesforce.com AppExchange.
  • Experts in cloud-based computing, call center management, CRM implementation, and business strategy and process design.
  • Our Killer Config methodology is a collection of best practices based on hundreds of implementations.

Client Results

  • 100% organizational adoption rate and an 80% user adoption rate.
  • 100% ROI within one year of implementation.
  • 400% lead conversion improvement.
  • Reduction in the number of leads that fail to convert to sales.