Meet the Team

Force by Design’s Rockstar consultants have worked with more than 1,000 clients. Force by Design client results:

  • Salesforce implementations in less than 30 days.
  • Many clients report a 100% ROI on Force by Design’s solutions within one year of implementation.
  • 400% lead conversion improvement.
  • 100% organizational adoption rate and an 80% user adoption rate.
  • Reduction in the number of leads that go without contacted and fail to convert to sales.
  • Transformed contact centers from a cost-center to a profit generating business unit.

Team Members

Justin Clark


Hometown: Flushing, Michigan
Years in IT: 6
Largest User Base: 2000+
Salesforce.com Certifications: Developer, Administrator
Areas of Industry Specializations: Medical, Financial. High Tech
Hobbies/Pastime Specializations: Cycling, Skiing, Graphic Design

Micaiah Filkins


Hometown: Lansing, Michigan
Years in IT: 16
# of Salesforce Projects: 213
Largest User Base: 2,500
Industry Specializations: High Tech and Nonprofits
Pastime Specializations: Whitewater Rafting, Snowboarding, Rock Climbing, Music

Nick Fusi


Hometown:
Flushing, Michigan
Years in IT:
# of Salesforce Projects: 30 
Largest User-base: 250
Industry Specializations: Financial Services, Healthcare, High Tech
Pastime Specializations: Golf, Guitar, Piano, Ping pong
Salesforce.com Certifications: Administrator, Sales Cloud, Service Cloud
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Todd Hash


Hometown: Frankfort, Kentucky
Years in IT: 7
Largest User Base: 400
Years as Salesforce Admin: 3
Salesforce.com Certifications: Administrator, Service Cloud
Areas of Industry Specializations: Nonprofits, Technology, Higher Education

John Im


Hometown: San Francisco, California
Years in IT: 4
Number of Projects: 75
Largest User Base: 200

Areas of Industry Specializations: Finance, Software, Telecommunications
Hobbies/Pastime Specializations: Avid golfer and professional baker. For a while, I owned my own bakery.

Maricela Jimenez


Hometown: Redwood City, California
Years in IT: 28
Number of Projects: 250
Areas of Industry Specializations: Healthcare, High Tech
Hobbies/Pastime Specializations: Wine Tasting, Dancing

Luke Martell


Hometown:
Weiser, Idaho
Years in IT: 10 
# of Salesforce Projects: 200+ 
Largest User-base: 4,500+
Salesforce Specializations: Customer Force.com Solutions, Integrations, Systems Optimization
Pastime Specializations: Running, Hiking, Soccer, Jiu-Jitsu, and Trying new food
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Sevn McAuley


Hometown: Royal Oak, Michigan
Years in IT: 15
# of Salesforce Projects: 200+
Largest User Base: 10,000+
Industry Specializations: Nonprofits, Finance, Automotive, High Tech, Software, Media, Healthcare
Pastime Specializations: Documentary Filmmaking, Sufism, Vedanta, Zen, Meher Baba, Classical/Jazz Piano

Holland Mihai


Hometown: San Francisco, California
Years in IT: 6
# of Salesforce Projects: 120+
Largest User-base: 3,500
Industry Specializations: Higher Education, Public Media, High Tech
Pastime Specializations: Cooking, Mixology
Salesforce.com CertificationsAdministrator, Developer

Dave Stanton


Hometown: San Francisco, California
Years in IT: 24
Number of Projects: Too many to count
Largest User Base: Tens of thousands
Hobbies/Pastime Specializations:
Travel, Sports (San Francisco Giants), Restaurants

Michael Stroud


Hometown: El Dorado Hills, California
Years in IT: 25+
Largest User Base: 900+
Salesforce.com Certifications: System Administrator, Sales Cloud
Areas of Industry Specializations: Finance/Insurance, Nonprofit, Distribution
Hobbies/Pastime Specializations: Hiking in the Sierras, Biking

Hayata Takeshita


Hometown:
Stony Brook, New York
Years in IT: 20 
# of Salesforce Projects: ~90 
Largest User-base: 460
Salesforce Specializations: Service Cloud & Sales Cloud
Pastime Specializations: Golf & Poker Tournaments
Salesforce.com Certifications: Administrator, Developer, Sales Cloud, Service Cloud
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Scott Thornton


Hometown: Ottawa, Ontario
Years in IT: 4
Number of Projects: 30
Largest User Base: 150
Hobbies/Pastime Specializations:
Hockey, Music. Also Legos, dinosaurs, and whatever else my son sinks his teeth into!

Kristin Whalen


Hometown: Cynthiana, Kentucky
Years of Salesforce Experience: 8
Years of Healthcare Experience: 15
Areas of Industry Specializations: Healthcare and Nonprofits
Hobbies/Pastime Specializations: Camping, Hiking, Live Music

Jamie Williams-Tastor


Hometown:
Granite Bay, California
Industry Specializations: Insurance, financial services, technology and manufacturing
Pastime Specializations: Running, skiing, biking, spending time with family
Role Specializations: Senior Saas Business Analyst, Strategic Business Analyst
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