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Force by Design’s First Annual East Lansing Hackathon

20 Hackers + 12 Hours = Something awesome Force by Design’s East Lansing office shared Salesforce with students at Michigan State University on April 14. Our first ever Hackathon drew in around 20 attendees. For 12 hours, noon until midnight, these hackers worked tirelessly to design the best Salesforce applications they could. Fact: When you [...]

On-Demand CRM and Case Tracking for Law Firms: Maximize Client Acquisition and Retention

On-Demand Client Matter Tracking with Salesforce.com from Force by Design. Traditionally, law firms have obtained the majority of their clients through personal connections and references. More progressive firms are taking advantage of new technology such as webinars, blogs, email blasts, and even YouTube to attract and maintain clients. How does your firm track all these [...]

Multi-Select Picklists; The Pitfalls Revealed!

Beware the pitfalls of multi-select picklists (MSP) when designing or optimizing your salesforce.com database. The temptation is great to use MSPs, in so many places, I recommend fighting that temptation as much as is reasonable. Product Interest descriptions and products purchased by a client account are both fairly common uses for MSPs, in some cases [...]