Salesforce.com Solutions Overview
The proven leader in on-demand CRM (Customer Relationship Management), salesforce.com empowers customers to stand out from the crowd, by delivering the most innovative technology and making it as easy as possible to share and manage business information.
Force by Design has assisted small, medium and enterprise-level companies in a wide array of industries improve their bottom line by leveraging the Salesforce.com platform. In essence, Force by Design makes salesforce.com better. We have helped many organizations optimize their online business management for sales, partner relationship management, service and support, marketing, and content and idea management.
By contracting with an external consultant, you receive our experience with hundreds of client engagements, and our consultant’s background with more than 1,000 implementations, and our extensive background with Force.com. According to an independent study by Nucleus Research, developments done using the Force.com platform are nearly 5 times faster to project completion and end-users are closing leads faster and more efficiently.
Whether you are new to salesforce.com or an existing user, Force by Design can help you make the most of your investment. We are specialized in implementing and optimizing ServiceCloud deployments and application development. Our customized training and curriculum will integrate with your existing business process to give you positive ROI on your investment and more proficient use of your Salesforce application. We can assist with data migration from legacy CRM tools and data cleaning de-duplicating and inconsistent entries to increase your productivity.
We are well versed in handling all aspects of your project, from business process design to custom built training. We have worked with hundreds of different clients from various industries and handle services from basic training to the smallest details of project management to ensure your success:
- Project Management
- Business Process Design
- Requirement Analysis
- System Configuration
- Technical Architecture
- Technical Development
- Data Management
- Training Services
- Post-Deployment Consultation
Implementation
Brand new to salesforce.com? Force by Design can assist you with an implementation and training program to ensure your organization is using the system successfully from the start. Did you know that 42% of CRM systems go completely unused after purchase? Force by Design clients have a 100% organization adoption rate and an 80% user adoption rate. Read more >
Optimization
If your organization has been a salesforce.com user but realizes it needs more from the tool, we are here to help! We have found that most users are unhappy with their current setup, whether it be usability or inefficiencies, we can help you make the most of your investment by optimizing your account. Our consultants have more than 1,000 projects under their belts and know how to make salesforce.com a better tool for users in every industry. Read more >
Force.com Custom Application Development
Force by Design develops 100% Force.com native solutions and composite applications. We have picked up where other developers have left off and turned 100% paper-based systems into functioning, efficient online applications. By choosing Force by Design, your custom developed application can help you lower your costs and speed up your sales cycle. With a complete team of consultants and developers, we do all the heavy lifting and will create a custom training package to get your organization using the new system quickly. Read more >
OEM Product Development
Work with Force by Design to create an Embedded Edition custom application that you can sell to your target audience under you brand name, an Original Equipment agreement. Force by Design can help you create the tools you need to stay ahead of your competition without taking your focus away from your primary business. Schedule a consultation today to understand how Force by Design can be your outsourced software company. Read more >
Small Business Service Packages
We know that running a small business is a sometimes painstaking venture. We realize that you do not have time for hours of discovery calls and the back-and-forth that comes with the standard professional service engagements. Our Small Business Packages mitigate much of this by packaging the services that are most relevant and accessible to small business clients. Read more >
