Overview Implementation Optimization Force.com Custom Development OEM Product Development Small Business Service Packages

Small Business Service Packages

We know that running a small business is a sometimes painstaking venture. We realize that you do not have time for hours of discovery calls and the back-and-forth that comes with the standard professional service engagements. Our Small Business Packages mitigate much of this by modularizing the services that are most relevant to the Small Business into easy to understand packages.

View our Small Business Services Brochure.

The Killer Config™ Force by Design’s Killer™ Config methodology incorporates best practices and system change management to increase utilization and decrease configuration time. Based on hundred of client implementations over the years, our experts have developed a set of best practices that no organization should be without.

The Prep Pack Email Series: To ensure the most successful start to our work together, we have developed an email based set of instructions and daily requirements we would like you to complete. The data you provide us will aid in the design and configuration of your project and our future conversations will focus around this info. Force by Design has created a unique to the industry set of best practices for your success. With the Prep Pack Email Series you will have an opportunity to share critical details with us, before we begin your project. This approach lowers costs and helps us be the most prepared for engaging with your organization.
Best Practice Configuration: The Best Practice Configuration is a set of configurations that most any organization will find valuable. While other consulting firms speak of best practices, here at Force by Design we believe that value should be tangible, to this end we created the Best Practice Configuration that give each and every one of our clients access to this set of configuration best practices. The package includes over 20 advanced configurations that would cost $8,000 if we were to build them for each customer. The Best Practice Configuration is available to all of our existing clients whether you spend $100,000 or just $800 with us.

Expert Blocks

Designed for small business clients, our Expert Blocks gives access to Force by Design’s consulting service for set amounts of time to help you get past your major hurdles and lead to quick success with salesforce.com. Your organization will receive individual attention from one of our experts. You get the benefits you need in a concise, low-cost engagement.

4-Hours: $799
8-Hours: $1,598
16-Hours: $2,999

Turn-key Implementations

5-day SalesCloud QuickStart – $9,999

Objects and Features In Scope, include: Lead Account, Contact, Opportunity Task, Event Reports, Forecasting, Quotes, Custom Objects (as needed).

Out of Scope elements not included in this cost estimate: Data Migration, Custom Dashboards, and Travel & Expenses.

5-day SalesCloud QuickStart Basic – $9,000

This package includes: requirements gathering, project management, importing of up to 50,000 Leads or Contacts, and Force by Design’s best practice Killer Config dashboard installation. We will also include training for your sales team and six hours of post deployment support.

Objects and Features In Scope, include: Lead Account, Contact, Opportunity Task, Event Reports, Forecasting, Quotes, Custom Objects (as needed).

Out of Scope elements not included in this cost estimate: Data Migration, Custom Dashboards, and Travel & Expenses.

3-day SalesCloud QuickStart – $5,999

This package includes: integration services to QuickBooks (desktop or online edition) through Pervasive or Boomi (additional license purchase maybe required), requirements gathering, project management, importing of up to 50,000 Leads or Contacts, and Force by Design’s best practice dashboard installation. We will also include training for your sales team and six hours of post deployment support. Objects and Features In Scope Lead Account Contact Opportunity Task Event Reports Forecasting Quotes Custom Objects (as needed) Out of Scope Data Migration Custom Dashboards Travel and expenses are NOT INCLUDED in this cost estimate.

3-day SalesCloud QuickStart Basic – $5,400

This package includes: requirements gathering, project management, importing of up to 10,000 Leads or Contacts, and Force by Design’s best practice Killer Config dashboard installation. We will also includes training for your sales team and six hours of post deployment support.

ServiceCloud QuickStart Basic – $9,000

This package includes requirements gathering, project management, importing of up to 50,000 Leads or Contacts, and Force by Design’s best practice dashboard installation. We will also include a remote training session for your customer service team and six hours of post deployment support. On-site training is available as an add-on.

Training Services

Did you know that 42% of CRM systems go completely unused after purchase? Force by Design clients have a 100% organization adoption rate and an 80% user adoption rate.

Administrator Training – $899

Administrators are critical to an organizations success with Salesforce. Get your administrators up to speed quickly. Choose one four-hour session or 2 two-hour training blocks. Your organization’s admin will be trained by one of our senior instructors on best practices in salesforce.com system administration.

End-user Training Gold Package – $899

Get your end users up to speed quickly. Choose one four-hour session or 2 two-hour training blocks. Your users will be trained by one of our senior instructors on best practices in salesforce.com use. We will also create a boilerplate training slide deck and process reference guide for your organization.

End-user Training Platinum Package (Eight Hours) – $1,799

Get your end users up to speed quickly. Get your end users up to speed quickly. Choose one eight-hour session or 2 four-hour training blocks. Your users will be trained by one of our senior instructors on best practices in salesforce.com use.

À La Carte Packages

Salesforce Content Implementation – $995

Salesforce Content ensures your staff has access to the right materials when they need it. Get your content implementation established the right way from the beginning. Our expert consultants will establish security and user permissions for up to two work spaces and ten categories.

Salesforce Campaign Implementation – $995

The Campaign module can be daunting at first glance. Let the professionals assist you to ensure you are managing campaigns with best practices in mind, from campaign preparation to setup and managing work-flow. Force by Design will assist in establishing and implementing your campaign goals, targets, organization, tracking and access.

DocuSign QuickStart Implementation Basic – $1,999

DocuSign implementation has been shown to reduce the length of a sales cycles by up to 30% and reduce turn-around time on 97% of contracts to within 48 hours. This basic DocuSign implementation includes Force By Design’s basic DocuSign setup and implementation of anchor tags to your a document for simple execution.

DocuSign “One Click Ready!” QuickStart Implementation – $3,499

Shorten your sales cycle and reduce turn-around time with the DocuSign One Click Ready QuickStart Implementation. To have your contracts signed with one click requires both DocuSign and Conga Composer Merge. The one click merge and send process can reduce the time it takes to send a contract from 2 hours to less than 4 minutes! By applying a standard set of best practices, Force By Design takes the hassle out of digital signatures.

Refractive Dialer Implementation – $2,880

Manage your outbound call center cost and operations with the Refractive Dialer Implementation. Our consultants will install the AppExchange package, Requirement Elicitation survey, and handle the discovery interview. We will also configuration the application according to requirements, conduct end-user training, an administrator workshop, and end-user observation follow-on calls for one week and one month.

Salesforce Products and Price Books Implementation – $995

Product and Price Books are one of the more technical modules in the Salesforce system. With this package we will all the details of a full-service configuration and lead your team to an efficient system quickly. Force by Design will establish Product Records, create Price List fields, setup the system to have your list pricing, and create new fields as needed.

Killer Config Customer Portal – $1,999

Customers today expect 24/7 customer service. With Salesforce Self-Service Customer Portal, your customers can search for solutions, log new cases, and check, update, and close existing cases at any time of the day or night. Force by Design will get your Customer Portal established creating online access for small organizations wanting to do more customer service online.

Killer Config Partner Portal – $2,999

In a growing global economy, your indirect sales force needs materials even if you’re done working for the day. With a complete partner portal, you can support your channel partners giving them access to planning, marketing and sales and analytics materials online. Even a small organization can take advantage of a sophisticated partner portal with salesforce.com. Force by Design will create your Partner Portal helping you rapidly grow your channel revenue.

Data Services

Quick Migrate to Salesforce with Extraction – $1,649 (From: SugarCRM, ACT! 2000, and Goldmine)

Force by Design offers full data migration packages to eliminate down time when you upgrade to the salesforce.com platform. Full Service data migration with Force by Design includes: extraction of data from your existing SugarCRM, ACT! 2000, or Goldmine database. Our migration service includes: notes, contacts, accounts, sales opportunities, and loading of data into Salesforce. Validation of data load including professional spot checking and client viewable reports ensures accuracy.